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Dr. Reza Zandieh
Washington D.C. Chiropractor
3259 Prospect Street, NW
Washington DC, 20007
202.255.1217 | T
info@dc-chiropractic.com | E

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Reza
Dr. Reza Zandieh

Marlene Bruce, LMT
Marlene Bruce, LCMT

Marlene Bruce, LMT
Sandra Wittingham, LMT

Marlene Bruce, LMT
Krista Merwede, LMT

 

POLICIES

Use of services by The Healing Arts Center of Georgetown, DC-Chirporactic and it's employees constitutes your agreement to the policies contained herein.

Privacy

All client notes, records and personally identifying information (including your email address) are confidential and will not be disclosed except where required by law. Information will only be shared with other health care providers for consultation or coordination of care (with your consent), or with agencies involved in payment / reimbursement (as warranted).

Cancellations

If you need to cancel a scheduled appointment, kindly give at least twenty-four hours advance notice. Failure to give appropriate notice could result in you being billed for the appointment in full.

Lateness

Please be on time for your chiropractic or massage appointment! Circumstances may not allow us to work past the end-time of your appointment, due to clients scheduled after you or other obligations. Massage therapists will wait 15 minutes past your start time (and try to call you) before we consider you a no-show (see below). Please call us if you're running late and want us to wait.

No-Shows

If you fail to show for a scheduled appointment, you may be billed for the appointment in full. If we fail to show for a scheduled appointment, we will credit the full appointment fee towards your next massage.

Payment

Payment is due when services are rendered. Bounced/returned checks will garner applicable fees as outlined by Washington, DC law.

Ethics

We perform chirporactic and massage services in a safe and ethical manner, adhering to clear boundaries and proper conduct as outlined by professional organizations in our respective professions. We offer strictly professional massage. Proper draping (a sheet) will be used throughout the session. Inappropriate behavior will not be tolerated and will result in termination of treatment with full payment required.

Massage therapists cannot diagnose; massage therapists will advise you to see your physician about any serious health issues.

Gift certificates

[last updated 2011-11-30]

Gift Certificate Terms and Conditions:

These Gift Certificate Terms and Conditions (hereinafter "GC Terms and Conditions") govern the purchase and redemption of gift certificates purchased at The Healing Arts Center of Georgetown and DC-Chiropractic.com (hereinafter "HACG/DCC") in Washington DC. The purchaser and gift recipient agree to abide by these GC Terms and Conditions. Questions or comments: please contact The Healing Arts Center of Georgetown and DC-Chiropractic.com or write 3259 Prospect St. NW, Washington, DC 20009.

Purchase

  • HACG/DCC gift certificates may only be purchased from The Healing Arts Center of Georgetown or through DC-Chiropractic.com.
  • Gift certificates are void where prohibited or restricted by law.
  • Gift certificates are invalid until payment has been received and successfully processed.
  • HACG/DCC reserves the right to refuse service or reverse any gift certificate purchase for any reason and return the unused funds to the purchaser.

Redemption

  • Gift certificates are only redeemable at The Healing Arts Center of Georgetown and DC-Chiropractic.com in Washington, DC.
  • Gift certificates may be redeemed for the amount or service specified on the gift certificate, by the expiration date. HACG/DCC reserves the right to convert service-based gift certificates to the cash value that was paid for the gift certificate, at its option and sole discretion.
  • Gift certificates may not be redeemed by the purchaser.
  • The HACG/DCC Policies apply to gift certificate use and redemption.
  • Gift certificates cannot be broken into shorter sessions.
  • Gift certificates are non-refundable and are not redeemable for cash.
  • Gift certificates cannot be used to purchase gift certificates.
  • Any unused balance of the gift certificate will remain until the original expiration date indicated on the gift certificate or until redeemed, whichever occurs first.
  • When a purchase exceeds the amount listed on the gift certificate, the redeemer is responsible for paying the difference at the time of purchase.
  • A recipient may be required to show valid ID before he or she can redeem the gift certificate.

Cancellation and Expiration

  • Gift certificates for regular-priced single sessions are valid for six months from the end of the purchase month (massage specials excepted). Gift certificates for massage specials expire four months from the end of the month of the "special" date (e.g., June 30 for a Valentine's special). Gift certificates for massage packages expire four months from date of purchase.
  • HACG/DCC reserves the right to immediately invalidate gift certificates, without notice, should it receive a credit card charge-back, returned check or other form of rejected payment made towards the gift certificate.
  • HACG/DCC is not responsible for lost or stolen gift certificates. Reasonable steps are taken to verify the legitimacy of a redeemer. Upon full redemption or at the expiration date, the gift certificate is deactivated.
  • HACG/DCC reserves the right to dishonor a gift certificate if it reasonably believes the redeemer stole or is otherwise not the intended beneficiary of the purchaser.
  • HACG/DCC will replace a lost gift certificate if it is before its expiration date, provided the original gift certificate hasn't been redeemed and the replacement is issued to either the original purchaser or a verifiable recipient.
  • HACG/DCC reserves the right to contact gift certificate purchasers, or known recipients, to remind them of upcoming expiration dates.

Miscellaneous Terms and Conditions

  • HACG/DCC reserves the right to change these GC Terms and Conditions from time to time at its sole discretion.
  • Gift certificates, and these GC Terms and Conditions, are subject to and governed by the laws of Washington, DC, without reference to its principles of conflicts of law.
  • HACG/DCC, its agents and affiliates, make no warranties, express or implied, with respect to gift certificates, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose.
  • If any provision of these GC Terms and Conditions should, for any reason, be held invalid or unenforceable in any respect, the remainder of these GC Terms and Conditions shall be enforced to the full extent permitted by law. A court of competent jurisdiction is hereby empowered to modify the invalid or unenforceable provision to make it valid and enforceable.

Massage Packages

[last updated 2011-11-30]

Massage Package Terms and Conditions:

These Massage Package Terms and Conditions (hereinafter "MP Terms and Conditions") govern the purchase and redemption of massage packages purchased at The Healing Arts Center of Georgetown and DC-Chiropractic.com (hereinafter "HACG/DCC") in Washington, DC or through DC-Chiropractic.com. The purchaser/gift recipient of the massage package (hereinafter "Massage Package Holder") agrees to abide by these MP Terms and Conditions. Questions or comments: please contact The Healing Arts Center of Georgetown and DC-Chiropractic.com or write 3259 Prospect St. NW, Washington, DC 20009.

Please provide at least 24 hours notice if you need to cancel/reschedule. An appointment is forfeited if canceled within 24 hours of the scheduled appointment time, or for no-shows. Not combinable with any other offers or discounts. Non-refundable. Not redeemable for cash. Other restrictions may apply.

Purchase

  • HACG/DCC massage packages may only be purchased from The Healing Arts Center of Georgetown or through DC-Chiropractic.com.
  • Massage packages must be pre-paid for discount to apply.
  • Massage packages are valid only if payment has been received and successfully processed.
  • HACG/DCC reserves the right to refuse service or reverse any massage package purchase for any reason and return the remaining funds for unused sessions to the purchaser
  • Prices stated are for appointments at HACG/DCC's Washington, DC office.

Redemption

  • Massage packages may be redeemed for the service and quantity specified, by the expiration date. Unused sessions at time of expiration are forfeited.
  • Massage packages purchased as a gift certificate may not be redeemed by the purchaser, but must be given as a gift.
  • The HACG/DCC Policies apply to massage package use and redemption.
  • Massage packages cannot be broken into shorter sessions.
  • Massage packages are non-refundable and are not redeemable for cash.
  • Any unused sessions of the massage package will remain until they expire.
  • If the Massage Package Holder wishes to upgrade the service at a particular session, the Massage Package Holder is responsible for paying the difference at the time of service.
  • The original Massage Package Holder must use the number of sessions required by the package details.

Cancellation and Expiration

  • Massage packages expire according to the package details. The Take 3 Package expires four months from purchase.
  • HACG/DCC reserves the right to immediately invalidate a massage package, without notice, should it receive a credit card charge-back, returned check or other form of rejected payment made towards the massage package.
  • Upon full redemption or at the expiration date, the massage packages is deactivated.
  • HACG/DCC reserves the right to contact massage package purchasers, or known recipients, to remind them of upcoming expiration dates.

Miscellaneous Terms and Conditions

  • HACG/DCC reserves the right to change these MP Terms and Conditions from time to time at its sole discretion.
  • Massage packages, and these MP Terms and Conditions, are subject to and governed by the laws of Washington, DC, without reference to its principles of conflicts of law.
  • HACG/DCC, its agents and affiliates, make no warranties, express or implied, with respect to Massage packages, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose.
  • If any provision of these MP Terms and Conditions should, for any reason, be held invalid or unenforceable in any respect, the remainder of these MP Terms and Conditions shall be enforced to the full extent permitted by law. A court of competent jurisdiction is hereby empowered to modify the invalid or unenforceable provision to make it valid and enforceable.